Privacy Policy

At CharityUp, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website and use our services.

1. Information We Collect

When you visit our website or interact with our services, we may collect the following types of information:

Personal Information: This includes details such as your name, email address, phone number, and any other information you provide when you sign up for our services or contact us.
Usage Information: We may collect data about your use of our website, including IP addresses, browser type, device information, pages viewed, and other related technical data. This helps us understand how users interact with our website.
Cookies: Our website uses cookies to enhance user experience, improve functionality, and analyze website traffic. Cookies are small files stored on your device that allow us to personalize your experience and remember your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide you with our services, including creating websites, social media marketing, and managing newsletters.
To communicate with you about your account, respond to inquiries, and send you important updates related to our services.
To improve our website, services, and marketing efforts, including analyzing trends and monitoring how visitors interact with our site.
To ensure compliance with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

CharityUp will not sell, trade, or otherwise share your personal information with third parties except in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (e.g., hosting providers, email marketing platforms, analytics services). These providers are bound by confidentiality agreements and are prohibited from using your data for any other purpose.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order, or to protect the rights, property, or safety of CharityUp, our clients, or others.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to:

Access and update your personal information.
Request the deletion of your personal data, subject to legal or contractual obligations.
Opt out of receiving marketing communications by clicking the "unsubscribe" link in any email we send or by contacting us directly.

If you would like to exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before providing any personal information.

8. Updates to This Privacy Policy

CharityUp reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: Hello@charityup.co.uk